policies:
coupon codes:
Coupon codes must be entered at checkout to qualify, and must be entered after all items have been added to the cart. Only one code may be applied per purchase. Promotional codes cannot be applied to orders outside of the promotional period. Coupon codes cannot be used during site-wide promotions, or on items marked Sale, As-Is, Final Few, Final Sale, or Gift Cards unless otherwise stated. Unless it is part of a promotion, free shipping is not automatically applied, and can only be done so with a coupon code. Shipping discount codes do not apply to orders outside of the U.S. or to any wholesale orders.
promotions:
Restrictions apply to all promotions. Promotions are valid during the specified date range only, and cannot be applied to previous purchases. Promotional codes must be entered at checkout (when applicable). Promotional discounts cannot be combined with any other coupons or discounts. Minimum purchase amounts are based on subtotals; tax and shipping do not apply. My Precious Gem Boutique reserves the right to change or end promotions at any time.
CHRISTMAS IN JULY SALE: Daily deals valid from the day they are revealed through July 28, 20- at 11:59pm EST, or while supplies last. Coupon codes not valid on Christmas in July or Sale items. Cannot be combined with any other offers or discounts.
FREE SHIPPING OFFERS: Unless otherwise stated, free U.S. shipping offers apply to the 50 United States and are shipped via USPS First Class Mail; and free international shipping offers are shipped via International Post (Asendia). Minimum purchase amounts, when applicable, are based on subtotal. Free shipping offers that require a coupon code may not be combined with any other offers or codes, and the code must be entered at checkout to apply. Separate orders cannot be combined into one shipment. My Precious Gem Boutique reserves the right to change or end free shipping promotions at any time.
PRICE SLASHES: Valid during promoted dates only, or while supplies last. Not valid on previous purchases. Cannot be combined with any other offers or discounts. Coupon codes do not apply.
Buy 2 Get 1 OFFERS: Valid only on day(s) promoted, or while supplies last. No substitutions. Coupon code required. Not valid on previous purchases. Cannot be combined with any other offers or discounts. Free gifts may not be exchanged or refunded. Should you decide to return or exchange the items that qualified your order for a free gift, the free gift must also be returned in brand new condition in order to obtain a full refund for the cost of the purchased items (minus shipping). Should the free gift no longer meet the requirements for a return, or should you choose to keep it when returning your purchased items, the value of the free gift will be deducted from your refund.
FREE GIFT OFFERS: Valid during promoted dates only, or while supplies last. Retail only. No substitutions. Cannot be combined with other offers or applied to previous purchases. One free gift per qualifying order. Coupon code required, unless otherwise stated. Minimum purchase amounts are based on subtotals; tax and shipping do not apply. Gift card purchases do not apply to minimum purchase amount. Free gifts may not be exchanged or refunded. Should you decide to return or exchange the item(s) purchased that qualified your order for a free gift, the free gift must also be returned in brand new condition in order to obtain a full refund for the cost of the purchased items (minus shipping). Should the free gift no longer meet the requirements for a return, or should you choose to keep it when returning your purchased items, we offer two options: receive a refund for the purchased items, minus the retail value of the free gift - or - receive store credit for the purchased items and keep the gift free of charge.
SITE-WIDE SALES: Valid during promoted period only, or while supplies last. Excludes items marked New Item, New Color, New Relist, Must Haves, Sale, As-Is, Final Few, Final Sale, or Gift Cards unless otherwise stated. Some offers include free USPS First-Class shipping within the U.S. Not valid on previous purchases. Cannot be combined with any other offers or discounts.
BOGO/FLASH SALES: Valid only on day promoted, or while supplies last. Not valid on previous purchases. Cannot be combined with any other offers or discounts. No substitutions. Free gifts may not be exchanged or refunded. Should you decide to return or exchange the item(s) that qualified your order for a free gift, the free gift(s) must also be returned in brand new condition in order to obtain a full refund for the cost of the purchased item(s) (minus shipping). Should the free gift(s) no longer meet the requirements for a return, or should you choose to keep it when returning your purchased items, the value of the free gift(s) will be deducted from your refund.
CHRISTMAS IN JULY SALE: Daily deals valid from the day they are revealed through July 28, 20- at 11:59pm EST, or while supplies last. Coupon codes not valid on Christmas in July or Sale items. Cannot be combined with any other offers or discounts.
FREE SHIPPING OFFERS: Unless otherwise stated, free U.S. shipping offers apply to the 50 United States and are shipped via USPS First Class Mail; and free international shipping offers are shipped via International Post (Asendia). Minimum purchase amounts, when applicable, are based on subtotal. Free shipping offers that require a coupon code may not be combined with any other offers or codes, and the code must be entered at checkout to apply. Separate orders cannot be combined into one shipment. My Precious Gem Boutique reserves the right to change or end free shipping promotions at any time.
PRICE SLASHES: Valid during promoted dates only, or while supplies last. Not valid on previous purchases. Cannot be combined with any other offers or discounts. Coupon codes do not apply.
Buy 2 Get 1 OFFERS: Valid only on day(s) promoted, or while supplies last. No substitutions. Coupon code required. Not valid on previous purchases. Cannot be combined with any other offers or discounts. Free gifts may not be exchanged or refunded. Should you decide to return or exchange the items that qualified your order for a free gift, the free gift must also be returned in brand new condition in order to obtain a full refund for the cost of the purchased items (minus shipping). Should the free gift no longer meet the requirements for a return, or should you choose to keep it when returning your purchased items, the value of the free gift will be deducted from your refund.
FREE GIFT OFFERS: Valid during promoted dates only, or while supplies last. Retail only. No substitutions. Cannot be combined with other offers or applied to previous purchases. One free gift per qualifying order. Coupon code required, unless otherwise stated. Minimum purchase amounts are based on subtotals; tax and shipping do not apply. Gift card purchases do not apply to minimum purchase amount. Free gifts may not be exchanged or refunded. Should you decide to return or exchange the item(s) purchased that qualified your order for a free gift, the free gift must also be returned in brand new condition in order to obtain a full refund for the cost of the purchased items (minus shipping). Should the free gift no longer meet the requirements for a return, or should you choose to keep it when returning your purchased items, we offer two options: receive a refund for the purchased items, minus the retail value of the free gift - or - receive store credit for the purchased items and keep the gift free of charge.
SITE-WIDE SALES: Valid during promoted period only, or while supplies last. Excludes items marked New Item, New Color, New Relist, Must Haves, Sale, As-Is, Final Few, Final Sale, or Gift Cards unless otherwise stated. Some offers include free USPS First-Class shipping within the U.S. Not valid on previous purchases. Cannot be combined with any other offers or discounts.
BOGO/FLASH SALES: Valid only on day promoted, or while supplies last. Not valid on previous purchases. Cannot be combined with any other offers or discounts. No substitutions. Free gifts may not be exchanged or refunded. Should you decide to return or exchange the item(s) that qualified your order for a free gift, the free gift(s) must also be returned in brand new condition in order to obtain a full refund for the cost of the purchased item(s) (minus shipping). Should the free gift(s) no longer meet the requirements for a return, or should you choose to keep it when returning your purchased items, the value of the free gift(s) will be deducted from your refund.
order instructions / comments:
Because we are a custom mommy and me boutique, most, if not all of our items can be personalized. Customization is always optional, and in most cases, is not a required field to fill out when placing your order. If you wish to have your item customized, please be sure to do so on the product page before adding to cart. If the product customization section was overlooked, and you wish to have your ordered item(s) customized before processing and shipment, please contact us via our "Contact Us" Page right away. Before 24 hours, if possible. We will email you shortly after letting you know that we have successfully received your request.
payment:
Credit cards are charged in full as soon as the order is placed. Credit card authorization and verification must be obtained before orders can be fulfilled. Shipping charges are non-refundable.
PAYMENT METHODS: We accept payment by checking account, credit card, or PayPal, or My Precious Gem Boutique gift cards.
PAYMENT METHODS: We accept payment by checking account, credit card, or PayPal, or My Precious Gem Boutique gift cards.
gift cards:
To ensure proper and immediate delivery, gift cards must be purchased as a single item, separate from all other items. Electronic gift cards are automatically delivered electronically, to the address indicated in the “delivery email” field of the order form. If you have not received your gift card within 2 business days, please be sure to check your junk/spam mail folder, as emails are sometimes automatically filtered there. If you are still unable to locate it, please send us an email via our contact page.
USAGE & TERMS: Gift cards may be used for making purchases at My Precious Gem Boutique only. Unused value remains on card and cannot be redeemed for cash except where required by law. Lost, stolen, or damaged cards cannot be replaced. Gift cards have no expiration date. Gift card purchases cannot be applied toward “minimum purchase required” offers or any other promotional offers. Gift cards are non-refundable. Terms and conditions affecting gift cards are subject to change without notice.
USAGE & TERMS: Gift cards may be used for making purchases at My Precious Gem Boutique only. Unused value remains on card and cannot be redeemed for cash except where required by law. Lost, stolen, or damaged cards cannot be replaced. Gift cards have no expiration date. Gift card purchases cannot be applied toward “minimum purchase required” offers or any other promotional offers. Gift cards are non-refundable. Terms and conditions affecting gift cards are subject to change without notice.
damaged items / order errors:
Though each product is inspected for quality assurance before shipping, it is possible to receive a damaged item. In addition, although our fulfillment error rate is far below industry average, mistakes do sometimes happen. For these reasons it is important to open and inspect your items as soon as you receive them. Please notify us via our contact page within 24 hours of receiving your package if there is anything wrong with your order. We cannot honor changes outside of this time frame.
cancelations and order changes:
CANCELLATIONS: We do our best to ship items as quickly as possible and because of this the window for cancelling orders is very short. If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once it has begun processing we are no longer able to cancel your order.
ORDER CHANGES: Due to processing time and inventory counts, we cannot honor change requests to orders once they have been submitted. Please make sure to carefully review your order before submitting it.
ORDER CHANGES: Due to processing time and inventory counts, we cannot honor change requests to orders once they have been submitted. Please make sure to carefully review your order before submitting it.
Returns and exchanges:
Refer to our "Returns" Page for details.
back-ordered and pre-ordered items:
Please refer to our "Shipping" Page for more details.
our address:
My Precious Gem Boutique is located at 1035 Delaware Road, Buffalo New York 14223.
office hours:
For your convenience, we're open Mondays through Fridays - 9am til 9pm. Saturdays - 9am til 12pm. Sundays and holidays we are closed!